FAQs

Frequently Asked Questions

📦 Orders & Shipping

How long does shipping take?
Please allow 3–4 business days for processing, plus 5–7 business days for standard shipping. Expedited options are available at checkout. SEE DETAILED POLICY

How do I track my order?
Once your order ships, you'll receive a tracking email. You can also log into your account to check your order status.

Can I change or cancel my order?
We process orders quickly! If you need to make a change, contact us ASAP at support@worthychic.com and we'll do our best.

🔄 Returns & Exchanges

⚠️ ALL SALES ARE FINAL on intimate wear (swimsuits and similar styles). These items cannot be returned or exchanged — we know you understand! 🙏

For all other items, we accept exchanges only — no refunds. Please reach out within 14 days of delivery to start an exchange.

To request an exchange:
Email us at support@worthychic.com with your order number and we'll take it from there! 💕

💳 Payments & Discounts

What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, and more at checkout.

Can I use more than one discount code?
Only one discount code can be applied per order, but keep an eye out for automatic discounts that apply at checkout!

📧 How do I reach customer support?

Girl, we got you! 💕 We offer multiple ways to connect with our team:

💬 Live Chat: Use the chat icon at the bottom of our website for the fastest response!
📧 Email: Slide into our inbox at support@worthychic.com with your order number and a little tea on what's going on. We'll get back to you within 24–48 business hours.

Support hours:
Tuesday – Saturday: 9 AM – 6 PM CST
Sundays & Mondays: Limited support (but we're still peeking 👀)